Terms of Service

1. About these terms

These Terms of Service govern access to Nevermore Technologies services, including the AI-Agent application, authenticated APIs, and the Nevermore MCP interface (the “Services”). By accessing or using the Services, you agree to these Terms and any service-specific terms presented to you.

If you use the Services for an organization, you represent that you have authority to bind that organization. “Nevermore,” “we,” and “us” mean Nevermore Technologies; “you” means the individual or organization using the Services.

2. Accounts and identity

You must provide accurate information and protect the credentials, sessions, and connected identity providers used to access the Services. You are responsible for activity performed through your account, except to the extent caused by Nevermore’s failure to apply reasonable security controls.

The Services may use Google or another supported identity provider for sign-in. The provider authenticates your identity; Nevermore separately determines whether your account, client, project, scopes, and requested capabilities are authorized.

3. MCP and authorized capabilities

The MCP interface is a compatibility and capability surface. A client receives only the tools, resources, and prompts admitted by the applicable product profile, client profile, identity, project binding, target-root binding, scopes, and policy revision.

The initial public AI-Agent profile is read-only. Capabilities may be absent from discovery and may also be denied at invocation time. No client may select or widen its effective profile, scopes, caller profile, project, target root, or tool allowlist.

Nevermore may require additional approval before enabling a capability. A successful authentication does not by itself authorize a tool action or access to every project or data source.

4. Acceptable use

You may use the Services only for lawful purposes and in accordance with these Terms. You must not bypass access controls, probe or attack the Services, submit malicious code, impersonate another person, interfere with another user, or attempt to obtain capabilities that were not granted to you.

You are responsible for confirming that instructions, data, and results are appropriate for your use case before relying on them or sharing them with others.

5. AI-generated results and professional advice

The Services may use automated or AI-assisted processing. Results can be incomplete, inaccurate, or unsuitable for a particular purpose. They are not a substitute for professional legal, medical, financial, accounting, security, or other specialized advice.

You remain responsible for human review, decisions, and actions taken using Service results, including actions involving business, customer, or operational data.

6. Data, content, and receipts

You retain rights in content and data that you submit or make available through the Services. You grant Nevermore the limited rights needed to host, secure, process, transmit, and return that content to provide, maintain, and improve the Services as permitted by applicable agreements and law.

Nevermore records security, authorization, policy, and execution evidence, which may include the requesting identity, client, project, capability, decision, outcome, and timestamps. These records are governed by Nevermore’s applicable retention and security controls.

7. Third-party services

The Services may connect to identity providers, model providers, hosting providers, data sources, and other third-party services. Those services are controlled by their own terms and policies. Nevermore is not responsible for a third party’s independent acts, availability, or content.

8. Security, availability, and suspension

Nevermore uses administrative, technical, and organizational safeguards appropriate to the Services and their risk. No online service is completely secure or continuously available.

We may limit, suspend, or terminate access to protect people, data, systems, or the integrity of the Services; to address a violation; or when required by law. We will preserve or provide access to data where required by an applicable agreement or law.

9. Disclaimers and limitation of liability

To the fullest extent permitted by law, the Services are provided “as is” and “as available,” without warranties other than those expressly stated in a written agreement. Nevermore disclaims implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by applicable law, Nevermore will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, or goodwill. Any aggregate direct-liability limit will be the amount paid for the affected Services during the twelve months before the event giving rise to the claim, unless a written agreement states otherwise. Nothing in these Terms excludes liability that cannot legally be excluded or limited.

10. Indemnity

To the extent permitted by law, you agree to defend and indemnify Nevermore and its personnel from third-party claims arising from your unlawful use of the Services, your breach of these Terms, or content you submit that infringes another person’s rights. This section does not apply to the extent a claim results from Nevermore’s own willful misconduct or obligations that cannot be shifted by law.

11. Governing law and disputes

These Terms are governed by the laws of the State of Texas and applicable federal law of the United States, without regard to conflict-of-law rules. Any dispute will be brought in a court of competent jurisdiction in Texas unless a written service agreement requires a different forum or applicable law provides otherwise.

Nothing in these Terms limits rights or remedies that cannot be waived under applicable federal or state law.

12. Changes and contact

We may update these Terms as the Services change. We will post the updated version and change the “Last updated” date. Material changes will be communicated through the Services or another reasonable channel when required.

For legal, privacy, or security requests, use the support or contact channel provided by Nevermore Technologies for your account or service agreement.